Kisscosmetic.com.au is owned and operated by Kiss Cosmetic Brand Imports abn 407 369 544 32.Kisscosmetic is 100% Australian owned and operated. We export worldwide to most destinations - if your country is not listed in the checkout options, please email us and we can add it to our international destinations list.
All products on this site are 100% genuine and authentic brands.
There are no non genuine products sold on this website. It is illegal in Australia to sell non genuine goods as this infringes on the Trade Mark owners rights.
We can offer brand name cosmetics at such heavily discounted prices because we buy in bulk from overseas and pass the saving on to you. You benefit from the relationships we have built, dealing and negotiating with our suppliers in the United States and United Kingdom.
We also don’t have retails outlets that we need to pay huge leasing fees removing most of the large costs associated with a retail operational business.
.All of our products are new, unused, unopened products in original manufacturer packaging or from shelf pulls. We would love to hear from you! If you have any questions or concerns please contact us.
TERMS OF SALE
Due to the nature of clearance stock and our extremely low wholesale costs to you, all sales are final. In the lead up to your purchase we are here to assist you should you need any further infomation or need to ask any questions before making your purchases.
We do not sell faulty or damaged goods, however if any goods were found to be faulty or damaged, a full refund or credit would be awarded.
We must be advised in writing within 7 days of receiving the goods.
Under the Competition and Consumer Act 2010, governed by the ACCC, there are certain requirements for when a retailer does and does not need to offer a refund.
We do not issue a refund, credit or exchange on any of the goods sold on our website if you simply change your mind or decide that you want to purchase goods elsewhere.
When shopping on this website you are agreeing to these Terms of Sale.
We also look after all of the importing and Australian Customs regulations and procedures. We comply with Australian Law, Australian Customs and ACCC requirements.
Satisfaction Guarantee:
All of our products are backed by our 100% satisfaction guarantee*. All products come boxed/sealed in factory condition unless otherwise advertised. Our products are guaranteed to be fresh and authentic, and are subject to regular quality control procedures. If you require further information about a particular product, simply email us with your query and we will attend to your enquiry as early as possible.
*Where a product has been opened, used and/or tested, and the product is not faulty a refund may not be granted. Please choose carefully as we do not refund for change of mind purchases, however we happily exchange within 7 days if a product is factory sealed and in its original condition. Buyers must provide the return shipping cost for exchange. All shipping costs are non-refundable. Any products which are incorrectly shipped or found to be faulty are eligible for a full refund. If incorrect refund details are provided, any return bank fees will be deducted from the total refund amount. Any product for refund/exchange must be received within 7 days of original delivery. Credit value for any returns for items that had free shipping will be minus the applicable shipping rate as calculated by Australia Post for voluntary exchange.
